Cannot Log In to My Account

Created by Algen Trumata, Modified on Thu, 12 Feb at 4:44 PM by Algen Trumata

If you’re unable to log in, please try the following:


1. Clear your browser cache

Clear your cache and cookies, then refresh or reopen your browser. You may also try logging in using an incognito/private window.


2. Reset your password

Click “Forgot Password” on the login page and follow the instructions sent to your registered email.


If you’re still unable to log in, please contact support and provide:

  • Your registered email address
  • A screenshot of the error (if available)


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